Chapter 17 Case Study – Analyze Joint Commission Standards:
Read the Joint Commission Information Management Standards in Chapter 17 of your Shaw textbook.
Read the Case Study at the end of Chapter 17.
Complete the 4 Case Study Tasks.
For Task #2: Make a table with two columns. In the first column copy the column in the text book with the heading of Patient. Your second column should have the heading QUAL CODE. Complete your analysis of the quality audit by filling in this column with the correct Key Code.
Answer the questions in Task 3 and Task 4 below your table. Your analysis should be thorough and detailed, as though you were giving these answers to your supervisor.
Case Study
Image During the last accreditation survey, a hospital had findings related to quality and timeliness of documentation. The facility is due for another survey very soon. To ensure that the hospital is in compliance with the Joint Commission documentation standards, you need to conduct a quality audit. This audit should carefully assess documentation compliance for history and physicals (H&Ps) and operative reports (Ops). A history and physical report must be available in the patient’s health record before any surgical procedure can begin. The H&P can be completed up to 30 days prior to the procedure as long as the surgeon updates any information prior to starting the procedure. The Op must be dictated by the surgeon within 24 hours of the procedure to be compliant. You have assigned one of your staff to collect data from patient records to accomplish this task. The staff member collected data for the month of December for quality and timeliness of documentation.
The data collected are presented in figure 17.6.
Case Study Tasks
1. Review the collected data.
2. Assign the appropriate quality code using the key located at the bottom of figure 17.6.
3. Analyze the data:
a. Which code is most common?
b. Is there one service that seems to be a problem?
c. What can you conclude from the data about compliance with documentation standards?
4. What measures do you need to implement to correct any documentation compliance issues?
Reference
Quality and Performance Improvement in Healthcare, 7th Edition
Patricia Shaw and Darcy Carter (2019)